This situation has left me with a bad impression and some larger conclusions. On Sunday, I had another event which was luckily listed elsewhere, outside Fetlife.įinally, though, on Monday after several more email exchanges by friendly support folks, they decided that the cause of the problem was likely a false positive, and they kindly restored my account. I had to ask friends where the munch was held, since I couldn't look it up.Īnd during a play party that night, I couldn't trade Fetlife contacts with people. Not having access to Fetlife made things difficult for me on Saturday, since I wanted to attend a munch. And I believe that if you tried to send me a message during this time, that it didn't go through. If you went to my account, you found it was gone, and if you tried to read a writing I wrote, it was gone. I also found out on Saturday that not only was my account locked, for me, but it was unviewable for others. No reply on Saturday either, so I sent them another, this time more impassioned email, asking them if they could unlock my account. I didn't hear back from them on Friday (despite my mail) and so I sent them another mail. This leads me to conclude that whatever mechanism does the locking doesn't provide the support team feedback on what happened. Aside from Adblock Plus, which is usually disabled on Fet, I don't.Īt the time my account was locked, I had a friend over and we were just hanging out, and I wasn't using Fetlife, which leads me to one of two suspicions on what happened.Įither the presence of several computers all logged into Fetlife at once, with different accounts (my deskotop, laptop, phone, and her phone) all at once, triggered Fetlife to block the account, or else Fetlife is running scripts (automated processes) against their logs to look for suspicious activity.Įither way, the support person was asking me to clarify what was the cause, rather than telling me. They asked if I was using any third party programs to access Fetlife (I don't) or if I use any browser extensions that might interfere with Fetlife. I was then asked, essentially, to tell them what I'd done to trigger this action on their part. Here's what happened and here's what I learned:Īn hour after sending my mail, I received a letter from someone at support (I will not use names to protect folks) saying that my account had been locked due to activity that looked like I was a robot. Thus began a four day long period where I was unable to use Fetlife. Instead, I got a message saying to contact support, which I did immediately. On Thursday evening, I found out I couldn't log into Fetlife.
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